Privacy Policy

Who We Are

This website is operated by Cyrus Valencia, a PRC-licensed Real Estate Broker (License No. 2014) based in the Philippines. We provide real estate brokerage services including property consultation, project listings, and buyer/seller matching.

Information We Collect

We collect information that you voluntarily provide when you:

• Submit an inquiry form on our website (name, email, phone number, message)
• Send us a message via WhatsApp (phone number, message content)
• Request a property valuation (name, contact details, property information)

We do not collect information from third-party sources or use tracking cookies for advertising purposes.

How We Use Your Information

Your information is used to:

• Respond to your property inquiries
• Qualify your needs and match you with suitable properties
• Send follow-up messages related to your inquiry via WhatsApp or email
• Provide property valuations and market guidance
• Improve our services

WhatsApp Messaging

When you message us on WhatsApp, we use an automated assistant to help qualify your inquiry and connect you with the right guidance faster. Your messages are processed to understand your needs (budget, timeline, property preferences) and provide relevant information. A human broker reviews and follows up on all qualified inquiries. You can stop the automated conversation at any time by saying “stop” or requesting to speak with a person directly.

Data Storage & Security

Your data is stored securely using industry-standard cloud infrastructure with encryption at rest and in transit. We may use cloud-based AI and messaging services hosted outside the Philippines, subject to appropriate safeguards. Access to your personal information is restricted to authorized personnel only. We do not sell, rent, or trade your personal information to third parties.

Data Sharing

We may share your information only in the following cases:

• With property developers (e.g., Vista Land) when processing your reservation or purchase
• With service providers that help us operate (hosting, messaging platforms) — these providers are bound by their own privacy policies
• When required by Philippine law or regulation

Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data when it is no longer necessary for the purpose it was collected
• Withdraw consent for messaging at any time

To exercise any of these rights, contact us using the details below.

Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws. Inquiry data is typically retained for up to 2 years after your last interaction.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at: